Contact Us

Serving teams worldwide with support in US & EU business hours.

  • SOC 2–aligned
  • ISO 27001–aligned
  • GDPR
  • 99.9% Uptime

Global support coverage

Serving teams worldwide

Support in US & EU business hours

EU business hours

Monday to Friday

1:00 PM-10:00 PM GMT

US business hours

Monday to Friday

9:00 AM-6:00 PM ET

Connect with Stark

Choose the channel that matches your request.

Sales

Sales & procurement

Email sales@starkassistant.com

Pricing, demos, rollout planning, and procurement questions.

Email sales Open chat

Partnerships

General inquiries

Email contact@starkassistant.com

Partnerships, reseller conversations, and strategic introductions.

Email contact Open chat

Customer Support

Account help

Email contact@starkassistant.com

Billing, renewals, onboarding follow-up, and account questions.

Email contact Open chat

Technical Support

Technical help

Email support@starkassistant.com

Incidents, troubleshooting, integrations, and API questions.

Email support Changelog

Live Chat

Fastest channel
Business-hours replies

Start a chat for quick questions, or email contact@starkassistant.com for follow-up.

  • Sales: sales@starkassistant.com
  • General inquiries: contact@starkassistant.com
  • Technical support: support@starkassistant.com
Open chat Email contact

Frequently asked questions

How fast can we go live?
Most teams can start with a working setup within minutes, not weeks, because Stark begins with guided onboarding and an immediately usable operating model.
Do you offer SLAs and DPA?
Yes. Enterprise plans include uptime SLAs and a signed DPA. We’re SOC 2 & ISO 27001 aligned.
Which languages do you support?
Stark Assistant is multilingual and Arabic-first; English and many others are supported out of the box.
Can you integrate with our stack?
Stark starts with the AI Consultant and runs with zero inputs. The Integrator connects APIs, webhooks, and native connectors to deepen the digital twin and sharpen accuracy. Other systems integrate data. Stark integrates you.
Do we need uploads to get started?
No. The AI Consultant generates your operating model from zero inputs: services, organizational structure, work streams, process flows, and operating logic. Data connections refine accuracy and alignment.
Can we start with a pilot before a full rollout?
Yes. Most enterprises begin with a 30-day guided pilot covering two critical workflows, then scale with the same credits and governance model.
How is data residency and sovereignty handled?
Your data stays within the regional cloud you select. Stark supports GCC, EU, and U.S. hosting, customer-managed keys for sensitive records, and a single-tenant data plane for regulated customers needing isolation.
What should we include when opening a support request?
Share the impacted workspace, workflow name, and recent changes. Supporter automatically attaches logs, so a short business summary is enough.