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Global Procurement Ready — U.S. and UAE mainland entities registered to serve enterprises across the U.S., EU, GCC, and wider Middle East.

  • SOC 2–aligned
  • ISO 27001–aligned
  • GDPR
  • 99.9% Uptime

United States — Sales & Partnerships

Sales & Partnerships

North America operations & compliance

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Meet the Helper & Supporter Agents

Two frontline specialists keep every Stark user confident and every workflow healthy — no ticket required.

Helper — In-app guide

Interactive walkthroughs & knowledge delivery

  • Proactive tips appear in context as users explore new features.
  • Transforms your internal SOPs into multilingual tooltips and playbooks.
  • Shares “best next action” nudges based on role, policy, and history.
Ask Helper in chat View enablement resources

Supporter — Reliability lead

24/7 monitoring, incident response, and recovery

  • Monitors automations and integrations with predictive issue alerts.
  • Launches guided incident rooms and resolves blockers with human specialists.
  • Delivers post-incident summaries and keeps compliance logs in sync.
Escalate to Supporter Check live system status

Live Chat

Instant
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Speak with a Stark advisor in your browser. Our U.S. team is online weekdays 9am–7pm ET and monitors after-hours messages for next-day follow-ups.

  • Median reply time under 60 seconds
  • Handoff to human advisor without leaving chat
  • Automatic transcript emailed after every session
Open chat window Book a follow-up call

Connect with Stark Teams

Choose the channel that matches your region and request.

Sales

Avg. reply: < 2h

Email sales@starkassistant.com

Global enterprise desk covering the Americas, EMEA, and GCC. Available Monday–Friday, 9am–7pm local time with rapid procurement support.

Email Sales Book a demo Chat with us

Partnerships

48h

partners@starkassistant.com

Strategic alliances team responds within 48 hours across North America, Europe, and the Middle East. Share go-to-market plans, integration ideas, or reseller proposals.

Partner with us Partner program

Customer Support (WhatsApp)

24/7

WhatsApp (+971) 50 306 1493

24/7 WhatsApp response hub with bilingual specialists in Arabic and English. Perfect for account questions, renewals, and scheduling help.

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Technical Support (Email)

Follow-the-sun

Email support@starkassistant.com

Follow-the-sun engineering queue staffed from UTC−5 through UTC+4. Use for incidents, integration troubleshooting, or API questions.

Email Technical Support System Status Changelog

Frequently asked questions

How fast can we go live?
Most teams launch in under a week with guided onboarding and templates.
Do you offer SLAs and DPA?
Yes. Enterprise plans include uptime SLAs and a signed DPA. We’re SOC 2 & ISO 27001 aligned.
Which languages do you support?
Stark Assistant is multilingual and Arabic-first; English and many others are supported out of the box.
Can you integrate with our stack?
We provide APIs and webhooks, plus native connectors on request.
Can we start with a pilot before a full rollout?
Yes. Most enterprises begin with a 30-day guided pilot covering two critical workflows, then scale with the same credits and governance model.
How is data residency and sovereignty handled?
Your data stays within the regional cloud you select. Stark supports GCC, EU, and U.S. hosting, customer-managed keys for sensitive records, and a single-tenant data plane for regulated customers needing isolation.
What should we include when opening a support request?
Share the impacted workspace, workflow name, and recent changes. Supporter automatically attaches logs, so a short business summary is enough.