Contact Us

Serving teams worldwide with support in US & EU business hours.

  • SOC 2–aligned
  • ISO 27001–aligned
  • GDPR
  • 99.9% Uptime

Global support coverage

Serving teams worldwide

Support in US & EU business hours

EU business hours

Monday to Friday

1:00 PM-10:00 PM GMT

US business hours

Monday to Friday

9:00 AM-6:00 PM ET

Connect with Stark

Choose the channel that matches your request.

Sales

Sales & procurement

Email sales@starkassistant.com

Pricing, demos, rollout planning, and procurement questions.

Partnerships

General inquiries

Email contact@starkassistant.com

Partnerships, reseller conversations, and strategic introductions.

Customer Support

Account help

Email contact@starkassistant.com

Billing, renewals, onboarding follow-up, and account questions.

Technical Support

Technical help

Email support@starkassistant.com

Incidents, troubleshooting, integrations, and API questions.

Frequently asked questions

How fast can we go live?
Start seeing value sooner.
Do you offer SLAs and DPA?
Yes. Enterprise plans include uptime SLAs and a signed DPA. We’re SOC 2 & ISO 27001 aligned.
Which languages do you support?
Stark Assistant is multilingual and Arabic-first; English and many others are supported out of the box.
Can you integrate with our stack?
Discuss your business requirements with our team.
What happens in a demo?
A walkthrough tailored to your team.
Can we start with a pilot before a full rollout?
Discuss your goals and a suitable pilot scope with our team.
How is data residency and sovereignty handled?
Review your data residency requirements with our team before you commit.
What should we include when opening a support request?
Discuss your business requirements with our team.